

Chief Experience Officer at University of Wisconsin-Madison
Chief Experience Officer at University of Wisconsin-Madison
I have led complex design and digital transformation efforts in higher education, marketing, government, and law firms. Whether working on enterprise or more tightly focused projects, I’ve created and overseen experience strategies and built teams that champion human-centered design practices across the life cycle of discovery, design, implementation, and ongoing service delivery. My teams and I have had a great time doing work that matters, even when we didn’t have direct authority and especially when we built coalitions to overcome what felt like insurmountable barriers.