Taiwan

Generalist Product Management

Community Management

UX Testing

AI Product Management

Po-chiang Chao (BobChao)

Growth Companion

Usability Testing

Product strategy

Prototyping

Collaboration

Team player

Presentation skills

Leadership

Event organisation

Product roadmap

Trello

Axure

Balsamiq

ChatGPT

Figma

GitHub

Google Data Studio

Hotjar

Jira

Confluence

GitLab

Google Analytics

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Over the years, in various leadership roles across organizations, I’ve mentored and supported more than a dozen product managers in developing their skills and clarifying their direction. These experiences laid the foundation for StableProgress. I specialize in guiding product managers and leaders through their professional journeys, helping them navigate challenges and achieve sustainable growth.

I believe everyone has unique strengths and styles—the key to success is finding the combination that fits best. Through structured methods and practical experience, I help turn vague aspirations into clear, actionable learning plans.

Guide PMs (and sometimes other roles) at Going Cloud across their products/projects/careers.

Together with talents of diverse backgrounds, toward the next stage of KKBOX, Asia's most influential social audio brand.

Involved products includes: KKBOX, Utapass, FunPlay 放心播

Participated in all aspects of platform development from inception to execution from day 1, helping to transform KKTIX from an event registration tool into a major ticket-selling platform with ~50% market share in the concert market.

Software project manager, wire-frame printer, web analytics ninja, Fanpage housekeeper

As a Project Manager in Handlino, I help communicate business requirements between clients and the team. Projects participated includes:

* Challenge Taiwan
* uknowiknow

I also operate our own ticketing service Registrano, until the team moved to KKBOX on Oct. 2013 and the product renamed as KKTIX.

As the Community Manager, I helped volunteers participate in various projects, and support the company to communicate its core value to the public. Projects participated includes:

*Official website*
Redesign the official website of TPE office, and in charge of SEO planning/web analytics/technical articles translations.

*Firefox Clinic*
Part of the Mozilla Support project to help end-users solve problems about using Firefox. I planned the whole event and coordinated volunteer resource/attendees.

*Webmaker Summer Party*
Part of the Mozilla Webmaker project. With help from amazing communities, we create a “school fair” with web technology, help attendees learn about the principle of the web.

In the UX team, I helped shape the experience of digital campaigns and do usability tests on projects. Clients include:

*7-Eleven*
Design the flow and interaction of many online campaigns, help the account manager in coordinating resources of design and development efforts.

*Zynga*
Plan and conduct the usability research on the onboarding experience of a new game.

*Vogue*
Plan and conduct the usability research on a website redesign project.

I helped to promote the idea while researching embed metadata in files and helped companies (like blog service providers, online photo album providers) work with CC-technologies smoothly.

Po-chiang Chao (BobChao)🇹🇼