

Senior Product Designer at Intercom
Senior Product Designer at Intercom
I specialize in structuring products for clarity and scale: redesigning navigation, workflows, and messaging to drive adoption and efficiency. My work at Intercom has shaped how thousands of businesses onboard, automate, and communicate. Previously at Microsoft, my designs powered search, analytics, and enterprise collaboration at global scale.
Recognized for system-level thinking and high-impact execution, I thrive at the intersection of design, product, and strategy. A passionate mentor and Figma Community Advocate, I love helping designers level up in their careers.
“My first session with her involved running a mock design thinking exercise. It was fantastic. She identified my strengths and weaknesses. She gave me resources that I could go through to improve my design thinking skills. She also spoke about short daily habits to inculcate in order to hone my creative side. She's just brilliant and invested in you personally.”
“It was really nice having a session with Pranava. She gave me tips on how to create a good case study and even went ahead to review a project I am working on. Her suggestions really helped improve the user experience.”
“Pranava gave me great and actionable tips on how I could improve my portfolio and better position myself for opportunities in big tech companies. She is very good at explaining things in a nice and understandable way. Thank you Pranava. I would definitely recommend booking a session with her.”