

UX Designer at Government Technology Agency (GovTech)
UX Designer at Government Technology Agency (GovTech)
I am currently a UXD at GovTech with a focus on UX research. In my previous roles, I’ve helped product owners with Discovery and Define activities as a part of an Innovation Team, and drove end-to-end conceptualisation, testing and delivery as a product owner. I’ve had the opportunity to dabble in a range of research activities, from stakeholder interviews, to need-discovery user interviews, to running A/B experiments.
I can help you with Communication with stakeholders UX research Agile research Design sprints Copywriting
“Puifang shared her knowledge openly, offering useful insights and advice. She was friendly and created a comfortable atmosphere. She also provided detailed feedback for my MVP, which was constructive and encouraging.”
“Had my second chat with Puifang, and, like always, she's super chill and easy to talk to. We went through my portfolio, and she dropped a bunch of useful tips and practical feedback to level it up. I now have a list of action items to enhance my portfolio :) Puifang's got this no-nonsense, practical vibe that just clicks with me. Will book her again. Big thanks, Puifang!”
“Puifang devoted extra time on helping me improve my portfolio. The feedbacks are SUPER useful!!!!!! For example, my project has less ui changes. Puifang thus showed me how I can use customer journey maps to let people be clearer about the impact of my redesigned process.”