United States

UX Research

UX Testing

Master's degree

Bachelor’s Degree

Qiwen Zhao

UX Researcher

Usability Testing

Quantitative research

Qualitative research

Communication

Collaboration

Empathy

Presentation skills

Accessibility

Content research

Human computer interaction

Market research

User research

Qualtrics

UserTesting

Figma

Miro

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

- Organized and conducted 10+ research projects in different stages of product design, from foundational research to product evaluation. Research results and recommendations influenced product roadmap and major design decisions.
- Led accessibility and product inclusion research and worked with leadership on product inclusion strategic planning.
- Collaborated cross-functionally with product managers, designers, and engineers.
- Utilized a wide variety of research methods, such as interview, survey, and usability study. Led and moderated 80+ user sessions. Analyzed data, developed and presented reports to convey clear and insightful results to diverse audiences. The reports were shared company-wide across teams.

- Designed usability testing plans for the early version of the app, which targeted customers of all ages, recruited participants aged from 20s to 70s, conducted 12 in-person usability testing sessions (using questionnaires, scenarios and the think-aloud protocol), identified usability problems and provided suggestions based on design principles
- Reported and shared insights with different stakeholders, including product managers, marketing managers and UI designers

-	Led a National Science Foundation (NSF) funds research project on evaluating the efficacy of educational methods for teaching accessibility among computing undergraduates
-	Coordinated with 8 professors, recruited and collected longitudinal data from over 300 participants (using surveys and interviews)
-	Interviewed both hearing and deaf or hard of hearing students
-	Conducted qualitative analysis (using grounded theory) and quantitative analysis (using Kruskal-Wallis H tests)
-	Helped with building a dissemination website of the project and designed a survey to collect feedback on improving the website
-	Published and presented the work at ACM Transactions on Computing Education and ACM SIGACCESS Conference on Computers and Accessibility

-	Created marketing plans for the company’s e-commerce app to increase exposure among college students and coordinated with school outreach offices
-	Worked as a Community Moderator in a user group with 50 users, which involved organizing the group and collecting feedback of the app
-	Worked alongside the development team to evaluate unreleased beta versions and provided suggestions for improvement

- Assisted psychological therapies
- Led group therapy activities and wrote psychology articles
- Came into contact with people from different backgrounds and understood their needs

-	Studied the relationship of Social Anxiety, Social Efficacy and Interpersonal Trust among undergraduate students in China (using questionnaires and interviews)
-	Recruited over 400 participants in 2 Chinese universities 
-	Participated in data analysis (using regression analysis) and report writing

Qiwen Zhao🇺🇸

About Qiwen Zhao

Expertise

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