

Head Of Products Research at Walaco
Head Of Products Research at Walaco
I am a UX Designer, UX Researcher, and Human-Centered Design Strategist with a broad range of conducting interviews, designing market research, and summarizing findings into actionable insights. I have helped more than ten organizations improve the usability and overall efficiency of their systems. I bring a strategic mind and deep understanding of human behaviour to design interfaces and processes that are intuitive, inclusive, and elegant.
I have conducted dozens of interviews to collect insights on what is and isn’t working, and then streamline that research into strategic & actionable steps my clients can take
“Rachael is easygoing, she'll occasionally smile making the experience feel more interactive. Her view on UI/UX in the Kenyan tech industry is interesting: She strongly believes the opportunities keep increasing but also encourages a structured learning approach for budding product designers.”