United States

Full stack

Radhika Budagala

Senior Manager, Software Engineering

Communication

Problem-solving

Critical-thinking

Empathy

Organisation skills

Customer service

Leadership

Negotiation

Credit Card Tech -
- Enable storage and retrieval of billions of Customer Documents, Statements and Letters by directing document upload and ingestion thru card correspondence platforms.
- Lead 8 teams (45+ staff) in building enterprise platforms, creating roadmap, and delighting customers
- Enabled customer digital document upload at Enterprise Scale
- Achieved Technical operational excellence excellence with cross-LOB/functional team in sunsetting legacy services and leading towards new platform destination architecture delivery

Total Rewards Tech -
Led a portfolio of diverse HR Total Rewards technology projects and multiple Software Engineering teams with deep experience in HR Compensation, Rewards, and Benefits systems to create a powerful experience for Capital One associates and their families.
- Spearhead leadership initiatives to conduct a business and technical analysis to uncover opportunities for corrective actions and business process re-engineering strategies to boost quality, efficiency and productivity.
- Drive platform expansion initiatives to fulfill business development goals, customer requirements, and change management strategies with corporate technologies.
- Manage platform operations seamlessly and improve efficiency by transforming legacy technology with next-generation solutions to enhance the portfolio of services.

- Lead engineering of cutting-edge HR Line of Business Incentive Compensation applications and a team of Software Engineering team with deep experience in HR Incentive Compensation systems to create best-in-class experience for Capital One associates
- Owned solution delivery while adhering to a defined development life cycle, good software design practices, and architecture guidelines.
- Daily management of objectives, priorities, trade-offs, risk, and mentoring of all reporting staff (employee and contingent workers)
- Shared passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities.

- Lead HR Line of Business Incentive Compensation technology projects in HR Incentive Compensation systems to create a top-notch experience for Capital One associates
- Developed large, challenging portions of software independently and rapidly with a focus on quality in an Agile environment Mentored other members of the engineering community
-Improved, optimized, and identified opportunities for improved software development lifecycle

- Lead Corporate Third-party and Financial Management Compensation Applications development and solution delivery.
- Collaborated with product managers, Agile Lead SaaS and PaaS application solution delivery

- As On-site Technical lead, worked with client product and tech management side-by-side in the delivery of an enterprise scale deployment Incentives and Fraud Platforms 

- Led an engineering team of 15 people across 3 locations

- Drove team execution excellence: product delivery dates, built and implemented customer support and availability frameworks

- Conducted design/code reviews, with best in class technology implementations meeting resiliency and availability standards. Effectively handled top-down and bottom-up communication to executive leadership

- Worked closely with leaders cross IT functional areas: application development, architecture, Change Management, Production Support and Product management teams

- As Off-shore Technical Team lead, worked with on-site tech team and Client management in the delivery of an enterprise scale deployment Incentives and Fraud Platforms 

- Led an engineering team of 23 people at offshore location

- Drove team execution excellence: product delivery dates, built and implemented customer support and availability frameworks

- Conducted design/code reviews, with best in class technology implementations meeting resiliency and availability standards. Effectively handled top-down and bottom-up communication to executive leadership

- Worked closely with leaders cross IT functional areas: application development, architecture, Change Management and Production Support.

Application Developer and systems engineer

Radhika Budagala🇺🇸

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