Reed H🇺🇸

UX Research Operations at HeadrickOps

About Reed H

UX Research Operations at HeadrickOps

Hi, I’m a Research Operations specialist with 6+ years of experience supporting enterprise teams like Google, Microsoft, and ResMed.

I focus on helping research teams scale by building efficient systems, improving participant recruitment, and creating structured workflows that actually work in practice.

In my roles, I’ve: • Reduced recruitment time by ~45% through process redesign and automation • Led large-scale panel migrations (15K+ participants) with improved efficiency • Built research systems, templates, and resource hubs used across entire orgs

I enjoy helping researchers and teams who feel stuck with messy processes, manual work, or lack of structure.

Happy to chat about: • Breaking into ResearchOps • Improving research workflows and systems • Participant recruitment strategies • Tools, automation, and scaling research practices

Looking forward to connecting!

Expertise

DesignUX ResearchDesign OperationsDevelopment OperationsProduct strategyCommunicationCollaborationProblem-solvingTime managementCritical-thinkingOrganisation skillsPresentation skills

Sessions with Reed H

General Mentorship Session (30 min)