United States

UX Design

UI/ Visual Design

Branding and Identity Design

Design Operations

Content Design

Product Design

Customer Experience (CX)

Generalist Product Management

Growth Product Management

Data Product Management

Platform Product Management

Group Product Management

UX writing

Community Management

Interaction Design

Program Management

Project Management

UX Testing

UX Research

Service Design Research

Data Analysis

Business Transformation

Master of Arts - MA

Bachelor of Arts - BA

Renu Deshmukh

Senior User Experience Researcher

Usability Testing

Tone consistency

Statical Analysis

Relationship management

Referrals

Quantitative research

Newsletter writing

Public Speaking

Partnership

Probability

Product analytics

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Project management

Negotiation

Analytical skills

Accessibility

Advanced data analytics

Business intelligence

Community management

Content editing

Content research

Data visualisation

Design systems

Email marketing

Email writing

Event organisation

Forecasting and reporting

Human computer interaction

LinkedIn writing

Market research

User research

Product roadmap

Building and shaping the discovery and research processes of the business to define, plan, and conduct independent research on multiple aspects of products and experiences to drive actionable changes.

Collecting and analyzing user behavior through various research methodologies including but not limited to ethnographic research, behavioral research, focus groups, diary studies, user interviews, surveys, usability testing, journey mapping, benchmark studies, and A/B testing to aid in the formulation of insights that influence the business’ product strategy/roadmap and improve user experience across multiple products.

Influencing, coordinating, and partnering closely with product design, product management, and engineering teams to democratize and drive continuous product discovery and user research processes.

Leading research efforts for Performance and Compensation products at Amazon. 

Collaborating with executives, product managers, designers, engineers, and team leads to formulate various research plans and evangelize research to the team.

Conducting qualitative research using a variety of methods, such as usability studies, cognitive walkthroughs, interviews, focus groups, and RITE studies.

Mentoring new researchers and strategizing training and education in conducting effective research for designers on the team.

Analyzed learning and talent products’ effectiveness based on standard human development theories and science-based research methodology; and partnered with product teams to effectively interpret user experience metrics used to implement and improve product experiences.  

Designed, planned and conducted user research to identify product effectiveness, and behavioral and business impact employing mixed research methods such as: A/B tests, usability studies, surveys, and conducted correlational, linear regression, T-Test, and ANOVA analyses to evaluate and iterate on products.  

Created processes and established Standard Operating Procedures (SOP), and communicated process variability and defects appropriately to minimize negative impact on customer experience.

Leveraged learning technology and learning analytics to develop, deliver and improve learning processes and products, keeping the end user at the center of all decisions while ensuring easy measurability of user experience and business impact. 

Worked with the Learning team to effectively use Amazon’s Learning Management Systems and implement learning solutions by analyzing learning effectiveness based on standard human development theories. 

Collected business user requirements and partnering with technology teams to incorporate business requirements into product changes and releases.

Created, developed and implemented a behavioral-based model for all employees across the organization to minimize the risk of job-related accidents, eliminate hazardous worksite activities, promote occupational health and safety (OSH) awareness; and enhance lifelong learning through individual and workforce coaching, mentoring, learning & development.

 Responsible for conducting stakeholder and site assessments to create and deliver new training programs and assessment systems; and subsequently re-design and optimize the business’ talent, hiring, recruitment, selection, onboarding, and training processes; as well as overall employee engagement and experiences.

Specialized in the domains of project management, engagement and product strategy development, alumni affairs events and communications, market and user research analytics (psychographics), marketing and human capital management.

Co-led a university wide mentorship platform's development, and customer success management by building, and maintaining product and user experiences; and gathering insights from user feedback, experiments, research, and analyses to improve the product and its consumer on boarding, retention and engagement mechanisms.

Created and delivered effective and differentiated learning and content strategies to meet the needs of the school administration, students and their families. 

Led and managed activities to develop and positively influence students' physical, emotional and social growth
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Cultivated oral and written communication skills, connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
Supervised volunteers in providing excellent assistance to teachers and have effective interactions with students.

Partnered with CEO in identifying process inefficiencies through gap analysis and outlined solutions for implementation consideration.

Assisted general management, marketing, and strategy departments and staff to meet customer requirements and improve client satisfaction.

Regularly consulted with clients on project status, their needs, budgetary restrictions, and logical considerations to meet project deliverables.

Point of contact to manage and respond to customer needs, questions and concerns regarding project details and improve project specifications.

Assisted in research support of data processing operations and documented procedures and results with a high degree of accuracy and precision by preparing written reports, graphs, fact sheets, and tables.

Recruited and screened over 200 participants for the research and administered psychological tests and demographic surveys.

Validated incoming data to check the accuracy and integrity of information while proactively locating and correcting concerns.

Assisted principal investigators in planning, modifying and executing research techniques, procedures, and tests.

Carried out proficient statistical, qualitative and quantitative analysis.

Strong track record in fundraising development, building and maintaining relations and communication s with the nonprofit and its corporate and non corporate partners.

Renu Deshmukh🇺🇸

About Renu Deshmukh

Expertise

What mentees say