United States

Group Product Management

SCI 52: Artificial Intelligence: Deep Learning

Ridhima Arora

Senior Manager, Product Management

Communication

Collaboration

Problem-solving

Critical-thinking

Organisation skills

Stakeholder management

Leadership

Airtable

Figma

Confluence

Product Portfolio [Leading a team of L4 & L5’s] - Item Page using GenAi🤖, Walmart Rebranding, Lists and Registries, Discovery Generic Platform 0-1, End to End Preorder Experience, Shoppable Content (Lists and Recipes), Global Navigation and all things Sustainability!

Check us out at https://www.amazon.com/kids and https://parents.amazon.com

Amazon Kids+ is an all-in-one subscription that provides kids access to thousands of kid-friendly entertaining and educational content. It also allows parents to set up Parental Controls on the devices.

In this role, I was responsible for the Kids+ Subscription Product portfolio across 5 marketplaces (US, UK, JP, DE and JP) for Discovery and Search Strategy, including Roadmap and Prioritization for features across Kids Launcher, Browser, and Dynamic Row Ordering Personalization experience for all Kids+ content across Videos, Games, Amazon Music, Alexa experience, Books, Reading Sidekick and more.

✨Led end to end mobile and desktop product eCommerce strategy and execution for Walmart.com (Web and App) and Online Grocery focusing on Discovery funnel, Marketplaces and Post Transactional journeys. Led a team of 4 PMs

✨Omni Channel personalized customer experience across Item page for internal and external traffic including Product Description, Fulfillment, Returns, ATC, PAC, Add Ons Services such as Walmart Protection Plans, Home services, etc., Rich Media and Warranties, User Generated Content Social Proof - Customer Ratings and Review including Frequent Mentions, Membership experience, Subscribe and Save, Similar Items you might like and may consider, Personalization Recommendations, Feedback, and Personalized Items 

✨End to end Pricing - Identifying and solving for customer problems through Pricing

Led Marketplace 2.0 Product Portfolio 

✨1P and 3P Marketplace full product lifecycle- Discovery (Search, Browse, Item Page, Seller Page), 
✨Transaction (Cart, Payments and CXO), 
✨Post Transaction (Account, Order
Management, Identity, Self Service Returns), and 
✨Order Management including Contact Seller, Customer Care, Help Center, Legal, Identity, Customer account and Communications including SMS, Push notifications and emails, Amends and Cancelations, Pick Up - Check In and Last Mile delivery and tracking, and 
✨Marketplace Go Local

Led Post Transactional Experience for Online Grocery with following the Product Portfolio  
✨Self Service Refunds and Returns (Patent Issued) 
✨Online CheckIn
✨Live Order Tracking for Last Mile Delivery 
✨Order Status Tracker 
✨Accounts
✨Communications (SMS, Push , emails) 
✨Cancelations 
✨Amendment 
✨Last Mile Tracking (Patent Issued)

Activities and Societies: Marshall Consulting and Strategy Club, Marshall Data Analytics Club, High Tech Association, Marshall Energy and Resources Club

Leadership: Vice President of Career Services

Completed coursework in Global Strategy, Business Analytics, Product Management and Financial Valuation and Analysis

Ridhima Arora🇺🇸

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