

CX Strategist at freelance
CX Strategist at freelance
I’m a CX Strategy & Process Optimization expert with over a decade of experience in UX, digital product strategy, and Lean UX within Agile/SAFe environments. I’ve worked with global brands like CARIAD (Volkswagen Group), helping teams streamline product development, optimize customer journeys, and drive business impact through human-centered design.
As a mentor, I can help you: ✅ Navigate UX in Agile/SAFe environments ✅ Optimize customer experiences with a strategic approach ✅ Transition into consulting and sell your expertise ✅ Improve UX collaboration within cross-functional teams
I believe in practical, no-fluff advice and actionable insights to help you grow. Let’s connect! 🚀
“Rita is truly an expert in her field. We discussed experience design together, and she generously shared her knowledge and insights with me. I highly recommend scheduling a session with her if you work in the realm of experience.”