Netherlands

UX Design

UI/ Visual Design

Design Operations

Service Design

Product Design

Customer Experience (CX)

Generalist Product Management

UX Research

Master of Science (M.Sc.)

Bachelor of Science (B.Sc.)

HAVO

Robert A. Paauwe

Chapter Lead Design - Platform

Product strategy

Communication

Problem-solving

Critical-thinking

Empathy

Organisation skills

Presentation skills

Stakeholder management

Leadership

Python

Zeplin

Adobe Illustrator

Adobe XD

Figma

HTML

InVision

JavaScript

Miro

Adobe Creative Suite

Autocad

Sketch

Leading several teams of designers focused on platform and design system, driving standardization and platformization across Rabobank's retail banking app and web channels. Part of the Chapter Design leadership team. We have about 120+ designers at Rabobank.

Responsible for the design team of Digital Platform, which includes the Rabobank App, Rabo Business Banking, and our global sites. In my role as design lead, I am responsible for the design team, the overall design quality, prioritisation and planning, improving existing journeys and developing new journeys.

As a design lead at Rabobank, I'm responsible for the design team working on all insurance (verzekeren) and pension customer journeys. In my role as design lead, I am responsible for the design team, overall design quality, improving existing journeys, user research and developing new journeys.

For VDAB (contracted under RMDY), I worked on education (Opleidingen, Vind een Opleiding) of the main website, as well as on internal tools for consultants. My responsibilities included designs in Figma, creating HTML/CSS mockups, and managing stakeholders.

The AAL GUARDIAN advisory board meets several times each year to reflect on progress, milestones, and next steps for the European program Active Assisted Living (AAL) project GUARDIAN. The project consists of a cloud platform that connects a social robot companion and caregiver apps to support home care nurses and helps seniors to maintain independence in their own homes.

Within J&J, I was responsible as product & UX lead for a React webapp that supported the collection, cleaning, and submission of data to an operational database. Within this short project, my key responsibilities were determining the (technical) roadmap & UX, management of the backlog in JIRA, and leading the product team. Other tasks included determining the tech stack, updating the designs based on user feedback, managing different stakeholders, and management/documentation/testing of the webapp implementation.

My responsibilities at Atrias are developing their first design system and preparing the organization to include design & design thinking in future projects. The Atrias design system includes guidelines and component documentation, a new Figma library and a React package for Atrias to kickstart new projects. In parallel to the design system, I redesigned the Atrias public website (go-live September 2020).

At RMDY, I am a senior UX/UI consultant that focuses on conceptual and technological design of digital products. From idea to implementation, with additional technical expertise in product management, roadmaps, and software development (Python, JavaScript, Node.js). Besides designing great user-experiences, I plan feasible technical roadmaps towards successful implementation.

At Tinybots, we developed Tessa; a small social robot that supports people with dementia and people with other cognitive impairments. As one of the co-founders of Tinybots, I have been involved with the company from day one. My primary role was leading the product team and managing the roadmap. Other core tasks include interaction and design of the robot, as well as designing UX and the UI of the accompanying app.

My Ph.D. topic is how realism of robot embodiments is perceived and designed. How does a robot’s design affect the interaction between humans and robots? My research primarily focuses on robots that interact with patients with acquired brain injury. My Ph.D. is currently on hold to pursuit a more direct impact in the world.

I designed and taught a course on interaction design and prototyping using Arduino for second year B.Sc. design students. The course taught students how to design different interactions and learn how to prototype and program using Arduino. The course was one week long and a fixed part of the design curriculum.

In my thesis, I developed a methodology for sketching in software. For designers, the conceptual step of translating/abstracting ideas into code is often the hardest part of the programming process. Therefore, I have developed the Code Companion and the Pattern Dictionary; two tools to bridge the gap between design and code.Thesis title: Programming for interaction designers: bridging the gap between design idea & code implementation. Grade: 9.0

For DSM, we developed and tested new business models related to livestock feed supplements for farmers in rural India. My main responsibilities included two months of design-ethnographic fieldwork in rural India, creating new tools, and validating new business models with India’s rural population across three separate states (Rajasthan, Maharashtra, Gujarat).

At Annmar, I developed interior/exterior designs of industrial and private naval vessels (yachts). My main responsibilities included engineering & CAD, yacht design, hull topology, and fairing spatial geometry.

In my graduation project, I optimized the prototyping process of the Philips Consumer Lifestyle process by using Six Sigma methodology. This included reducing the amount of errors and production queues, as well as standardizing parts of the process.

At Maxx Marketing, I created concept art for premium giveaway toys for clients such as Kellogg's and KFC. My main responsibilities were concept art & design, packaging design, and production support. Most of these toys had a production cycle of two to four weeks, and multiple of these products were launched.

Robert A. Paauwe🇳🇱

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