United States

UX Design

UI/ Visual Design

Design Operations

Ryan Burke

UX Design Lead

Product strategy

Organisation skills

Design systems

Human computer interaction

Adobe Illustrator

Adobe Photoshop

Airtable

ChatGPT

Figma

Lucidchart

• Promoted design solutions and strategies to senior management, project teams, partners, and stakeholders. Ensured the success of the strategy and the ability to champion the best possible user experience.
• Worked closely with front-end developers and project managers to implement UI solutions and ensure the product fully executes the vision and requirements.
• Built and maintained a custom atomic-based design system, ensured consistency of components and branding.
• Defined complex problems by leveraging research, conceptualization, visual design, information architecture, and user interaction.
• Summarized the user experience features of competitors’ products that represent a threat to sustainable competitive advantage.
• Partnered with cross-divisional teams and senior leaders. Taking into account every aspect of the user’s experience, business, and marketing goals to coordinate and deliver design, prototype, documentation, and strategy across products.
• Developed and leverages collaboration across the company, to support initiatives to improve processes, increase capability and usability.

• Established a key differentiating feature; ensuring a simpler resource selection workflow from a complex dataset across all products.
• Conducted internal and external research to help identify customer/user needs, pain-points and workflows. 
• Worked with Product Management and Engineering designing and delivering wireframes, mockups, customer flows, and prototypes for multiple products.
• Collaborated with Development and QA team to recognize technical limitations, ensure correct implementations of the designs, and provide feedback before each development cut. 
• Designed for complex data and analytics and found solutions to improve user experience.
• Brought new ideas to the team by staying in the know of future design trends.

• Co-started the first e-learning program for SevOne for internal and external customers.
• Defined learning objectives by addressing the needs of each user role.
• Collaborated with SMEs to define learning gaps.
• Worked with SMEs to develop content for e-learning training using Camtasia and Articulate.

• Developed curriculums and content utilizing recorded videos in Camtasia, WebEx, PowerPoint, and reference materials in InDesign.
• Provided internal and external instructor led training to customers using SevOne.
• Worked with SMEs to quickly learn new features and developments in SevOne to bring to future training materials.

• Built and developed customer surveys for internal teams.
• Established and create reports from surveys using Qualtrics.
• Provided first level technical support for mobile sales apps.

• Utilized eLearning authoring tools to create interactive, SCORM-compliant, web and mobile application based training, course content, presentations, and interactive videos. (Captivate, Brainshark, Illustrator, Photoshop, and Dreamweaver)
• Created reporting metrics through SAP’s LMS, develop content, deliver newsletters, host events, and send post-announcements.
• Coordinated global webinars across all LoBs with high-level executives, customers, training developers, SMEs, and team members.
• Hosted and record live webinar presentations of up to 1,000 active attendees.
• Published daily newsletters and blogs to promote new training initiatives and webinars.
• Collaborated on transition from old Learning Management System (LMS) to new company-wide learning/content management program.
• Addressed all current processes and developing a new end-to-end process flow for new LMS.
• Developed planning and responsibility matrix for new cross-team processes.
• Assisted new users in Brainshark certification for Content Authors.
• Lead transition and redesign project from SAP Communities to SAP Jam for publications.

• Lead for logistics and reporting metrics for senior level sales managers and global account director academies.
• Assisted Training Director to create new group lectures, role play exercises, and self-paced computer training for GCO’s Training Academies.
• Worked with independent vendors to create course content, publications, and workshop materials.
• Contributed in creation of video, interactive video, whiteboarding, and webinar trainings. (Premiere, HTML5, PaperShow)
• Collaborated with SMEs and content providers to deliver training curricula for new hires, acquired employees, sales teams.
• Acted as administrator for SAP Sales University’s Learning Management System for course hosting, reporting, and technical support.
• Delivered usage statistics from participants in workshops, team calls, and onboarding sessions to measure business impact. 
• Created feedback surveys for event participants. (Surveygizmo, Adobe Forms)
• Participated in user scenarios and debugging for internal SAP Sales University Platform and SAP Now mobile training application.

•  Assist Creative Director with Scholarly Threads collegiate branding and attire
•  Collaborate with clientele on developing projects based upon their needs
•  Design t-shirt graphics for scholarly threads project.
•  Rebrand business cards for employees

Ryan Burke🇺🇸