

Staff/Lead UX Researcher and Service Designer at ServiceNow
Staff/Lead UX Researcher and Service Designer at ServiceNow
I am service designer with a focus on design research and co-creation methodologies to design meaningful relationships between people, products and services. I have 10 years of hands on experience in Strategic design, Service design, UX research and strategy.
I have been actively helping junior and mid level design practitioners with leveling up skills, and ongoing mentorship.
“Connecting with Saakshi was extremely helpful! As someone who is currently thinking about my next step in as an IC, I was curious about her experience being a high-level researcher at her organization. She concisely shared her journey as a researcher, her outlook on responsibilities as an IC, and even provided some examples on how she resolved problems I'm currently facing in my role.”
“She is an exceptionally passionate service designer and is super encouraging throughout as I expressed my curiosities and doubts.”
“Loved the insights that she provided during the session. This session would really help in my career and developing a great portfolio. Thanks a ton!”