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Saakshi Yadav, mentor on ADPList

Saakshi Yadav🇮🇳

Staff/Lead UX Researcher and Service Designer at ServiceNow

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About Saakshi Yadav

Staff/Lead UX Researcher and Service Designer at ServiceNow

I am service designer with a focus on design research and co-creation methodologies to design meaningful relationships between people, products and services. I have 10 years of hands on experience in Strategic design, Service design, UX research and strategy.

I have been actively helping junior and mid level design practitioners with leveling up skills, and ongoing mentorship.

Expertise

Product ResearchDesignProductUX DesignDesign OperationsService DesignCustomer Experience (CX)UX TestingUX ResearchService Design ResearchUsability TestingProduct strategy

What mentees say

“Connecting with Saakshi was extremely helpful! As someone who is currently thinking about my next step in as an IC, I was curious about her experience being a high-level researcher at her organization. She concisely shared her journey as a researcher, her outlook on responsibilities as an IC, and even provided some examples on how she resolved problems I'm currently facing in my role.”

Justin Dang, Product Researcher at Therapy Brands

“She is an exceptionally passionate service designer and is super encouraging throughout as I expressed my curiosities and doubts.”

Shreya Karmakar, Service Designer at LINK Innovations

“Loved the insights that she provided during the session. This session would really help in my career and developing a great portfolio. Thanks a ton!”

Manya Yadav, User experience Designer at MIT ID Pune