Service Design

Product Design

Customer Experience (CX)

UX Research

Service Design Research

Samar Yazdanfar

Senior Service and Product Designer

Usability Testing

Product analytics

Product strategy

Communication

Problem-solving

Empathy

Conflict resolution

Leadership

Analytical skills

User research

Figma

Hotjar

Jira

Miro

Notion

Google Analytics

Stakeholder management

Team player

Critical-thinking

Negotiation

Product roadmap

Qualitative research

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Understand the process of training, motivating and directing your team members.

Managing people

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Architectural research, Design and construction studio

Samar Yazdanfar

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