Brazil

Service Design

Product Design

Interaction Design

UX Research

Service Designer Service Thinker, Service Design, Design

Sérgio Alves

DESIGN MANAGER

Communication

Collaboration

Critical-thinking

Conflict resolution

Figma

Adobe Creative Suite

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Tips on how to work and collaborate with designers.

Working with designers

Methods and models of exploring, deciding and delivering design.

Building a design process

Ways and resources to improve your design skills.

Improving design skills

Ways to provide constructive feedback to team members.

Giving effective feedback

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Product Design and Research Manager with a Strong Background in Leading Research and Design Teams

Specialized in conducting qualitative and quantitative research, data analysis, and usability testing to deliver actionable insights guided by user-centered design. Experienced in developing and implementing UX strategies to enhance user experience and drive business outcomes. Excellent communication and collaboration skills with cross-functional teams, including design, product, engineering, and marketing. Proven track record in creating intuitive and effective user experiences, committed to fostering innovation and design excellence.

UX Research
Usability Testing
Data Analysis
UX Strategy
User-Centered Design
Qualitative & Quantitative Methods
Team Leadership
Cross-Functional Collaboration
Product Innovation

- Liderança e apoio à equipe de Design da frente de Canais PJ, responsável por projetar experiências digitais para milhares de empresas. - Facilitação e estruturação de projetos como SX PIX, Copiloto.

Liderança de iniciativas de UX, focando na criação de experiências centradas no usuário.

- Desenvolvimento de projetos de interfaces digitais, branding em PDV e aplicativos mobile.
- Condução de oficinas de Design Thinking e inovação em diversas indústrias, incluindo marketing digital e inovação social.

Sérgio Alves🇧🇷

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