Canada

Customer Experience (CX)

Platform Product Management

Project Management

Chartered Postgraduate Diploma in Marketing

Diploma of Business

Bachelor's Degree

Diploma in Information and Communication Technology

High School

Shakila Liyanage

Associate Director

Relationship management

Communication

Problem-solving

Time management

Critical-thinking

Presentation skills

Customer service

Leadership

Project management

Campaign execution & analysis

Marketing strategy

Specializing in full funnel strategy for Tech and B2B SaaS

Searchmax Australia is a Melbourne based digital marketing agency mainly focusing on White Label PPC solutions. Searchmax offers their expertise in the digital landscape by working with a number of well-reputed media agencies and prestigious clients across highly diversified industries providing bespoke solutions.

As a Digital Marketing Strategist, my role revolves around giving creative strategic direction to business problems and ensuring growth across all digital marketing platforms. I have experience in working with highly reputed agencies in Melbourne and offering my expertise on Strategy formulation to many prestigious clients across different industries. 

•	Lead optimizer & strategist to key accounts.
•	Expert in strategy formulation & optimization.
•	Creating Strategies & proposals for existing and potential client across Adwords, LikendIN, Facebook, etc.
•	Conducting weekly, monthly, and yearly reviews across accounts.
•	Manage day to day campaigns and client queries across multiple search engines and social media platforms.
•	Campaign execution, management & review along with budget management.
•	SEM account audits & recommendations.
•	Team management & training.

Online marketing professional with specialized knowledge in hospitality and travel industry. Exposure on SEO/PPC campaign management along with the effective use of digital marketing tools such as Google Adwords, Google Analytics, Bing Ads etc.

•Main Contact point for all client correspondence.
•Liaising with clients & internal teams to ensure the client requirements are gathered as expected and the business is understood by the development team.
•Managing and planning resources to meet project deadlines and keep within budget.
•Planning project phases assigning resources and monitoring project progress. 
•Responsible for the projects failure or success and is accountable to the top management.
•Managing human resource ; grievances, leave, training and guidance
•Responsible for payment approvals, client payment collection and billing.
•Maintaining existing client portfolio advising them on continuous improvement, ensure customer satisfaction and excellent client servicing.
•Conducting daily, weekly, monthly review meetings with team members, feedback meetings with clients to ensure two way communication and mutual understanding.

Engaged in Process Planning, Sales Analysis, and System Study

Relationship Management and Portfolio Operational Query Handling attached to Corporate Banking ( Global Payment and Cash Management, Client Servicing Team) servicing Medium & Small enterprise clients in diversified industries; Finance, Logistics, Freight Forwarding, Garments, Law Firms, IT Consultancy etc.

Shakila Liyanage🇨🇦

About Shakila Liyanage

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