

Senior Manager, UX + Content Design at Capital One
Senior Manager, UX + Content Design at Capital One
I’m moving off this platform. Their values don’t align with mine. If you’ve reached out to set up a session, I’ll follow up soon!
Leader of UX and content teams. Community builder. Asks lots of questions.
I’ve worked at the intersection of words, strategy, design, and people for 15+ years. I have experience as a Senior UX Manager leading multidisciplinary design teams as well as leading UX content teams.
Mentorship topics: -Career growth and leveling up -Becoming a leader -Leading UX and content teams -Transitioning to people management -Building influence -Creating strategic partnerships with key partners (ex: Legal, Marketing, Product, Tech) -Growing in your career without sacrificing your values -Transitioning into UX
I'm currently taking a break from resume and portfolio reviews.
“Shannon was extreamly helpful in answering the questions I had about the industry and sharing different pathways I was asking about. Thank you so much, Shannon!”
“I had a great chat with Shannon and learned all about her path in UX. And she helped with a generous follow-up to share some more info. Recommended!”
“This session was a conversation I needed to have for a long time. Shannon is open and honest and shows you different perspectives. Her extensive experience shines through kind inquiring and gentle advising.”