United States

Shawn Carter

Senior Interaction Designer

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

Revolutionized how CX leaders launch out-of-the-box programs within the GetFeedback platform (rNPS, CSAT, etc.) with a project I led called Program Accelerators. Set to achieve victories in revenue this year by upgrading lower-tier customers to access this premium feature and acquiring new customers.

Brought Figma to SurveyMonkey by leading the Figma pilot. Significantly increased satisfaction of design tools (Figma) by over 90%. Saved costs per year by deprecating unneeded design tools.

Led product design for McAfee’s flagship consumer mobile products (Android and iOS) used by over 400 million worldwide. Implemented an end-to-end redesign of McAfee Mobile Security’s monetization UX and increased the number of free users to premium by 17% in two months.

Lead contributor for McAfee's first Design System in Figma. Over 800 product, design, and engineering employees utilize the system daily.

Led UX and UI design for a B2B SaaS product in the e-commerce and logistics space used by 3000+ global brands.

Created the first Developer Center website with over 70+ integrations, countless APIs, and testings tools that developers could access to scale their business.

Launched ingrammicroservices.com, the first lifecycle services offering in Ingram Micro, which helped secure top companies like Best Buy, Greats Brand, Osmo, and more.

Produced client-facing designs for the SaaS web application and marketing website to establish a strong presence in the logistics and e-commerce space. Improved the visual experience of products by delivering engaging design solutions. Highly regarded and respected for being Shipwire's very first designer.

Conceptualized, designed, and maintained brand identity of marketing materials and ads (web and print) for weekly publication targeting the business community and entrepreneurs in the San Francisco Bay Area.

Steered production as well as provided creative direction to websites, ad campaigns, and marketing materials for corporate clients. Coordinated with clients, third-party partners, and vendors to deliver remarkable results on a consistent basis.

Shawn Carter🇺🇸

About Shawn Carter

Expertise

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