United Kingdom

UX Design

Service Design

Product Design

Customer Experience (CX)

Platform Product Management

Growth Design

UX Testing

UX Research

Service Design Research

Business Transformation

Royal College of Art, London

B.E. in Electronics and Telecommunicaitons

Shweta Amale

Service Designer (Change and Transformation)

Quantitative research

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Presentation skills

Conflict resolution

Stakeholder management

Leadership

Analytical skills

User research

Product roadmap

UserTesting

Axure

Balsamiq

Figma

InVision

Jira

Miro

Notion

Sketch

Team player

Usability Testing

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to set up product analytics and metrics to track success?

Leveraging Product Analytics

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

As a Service Designer working in change and transformation, helping to redesign services for better customer engagement and operational excellence.

Played various roles on diverse range of projects. Led projects in Discovery and Inception stages and was known for my expertise to navigate ambiguity and ability to design services front-to-back. Mentored junior and new designers in the team. Successfully setup Design Process in Agile projects for seamless delivery by working with client and scrum teams.

Started my professional career as a JavaScript and Front end developer. Went through career transitions from Coding to Designing

Shweta Amale🇬🇧

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