

Senior Design Consultant | User Experience | Product | Service | Innovation | Strategy at Infinity Works (Accenture)
Senior Design Consultant | User Experience | Product | Service | Innovation |... at Infinity Works (Accenture)
www.silvinacouto.net
I'm a designer with a background in Human-Computer Interaction. Seasoned in experience design, including user research, service design, user interface design. I love exploring innovation, digital and corporate strategy, and the intersection between design and business which is why I set about completing an MBA in part-time a few years ago.
At the moment I help companies design products and services that meet user needs. I do this by using design thinking methods to help them frame their problems, understand where the opportunities lie, and co-create with them. I thrive in collaborative and multidisciplinary teams, leading through facilitation to deliver outcomes.
I have helped to develop and launch digital products and services across online gaming, fin-tech, e-commerce, maritime shipping and the public sector.
I'm very proud of having spent four years in Dubai, a place where I worked with varied cultures, that allowed me to learn and develop my craft and interpersonal skills. I’m also very grateful to have been exposed to the Middle Eastern culture and to the best hummus known to mankind!
“I had such a fantastic session with Silvina. She takes a genuine interest in your work and what you have to say and offers actionable advice. She also shared useful resources and approaches to break into my career path. Highly recommend speaking with her. Appreciate your energy and time Silvina!”
“Silvina helped me look over a portfolio project & offered lots great feedback. She also answered some questions about the design industry. Silvina was generous and friendly - it was truly a treat to be able to chat with her. Thank You Silvina & I'm looking forward to reading your articles on LinkedIn!”
“I had a really great conversation with Silvina. She is super friendly, fun and I felt like I was talking to a good friend. It was interesting to hear her experience in iGaming industry and her perspective about pros and cons of working in an agency vs in-house. I look forward to staying in touch with her!”