India

Service Design

UX Design

Branding and Identity Design

Design Operations

Customer Experience (CX)

Program Management

Project Management

UX Research

Service Design Research

High School

Stuti Chandra

Design Manager

Usability Testing

Product strategy

Communication

Collaboration

Problem-solving

Critical-thinking

Empathy

Presentation skills

Customer service

Conflict resolution

Stakeholder management

Leadership

Project management

Brand strategy

Design systems

Information architecture

Market research

User research

Trello

Adobe XD

Canva

ChatGPT

Figma

Jira

Miro

Adobe Creative Suite

Confluence

Mural

Time management

Team player

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

• Conducted engaging guest lectures on Service Design and Experience design at PES University.
• Guided Design students in understanding the practical applications and value of Service Design.
• Showcase of  real-world projects and SD solutions in the classroom.

Working with the C-suite to establish Design practice over a period of 4 years.
-Transforming and scaling existing practices in UX, Service and Client facing teams. Instrumental in scaling the practice from a stealth mode startup to a globally present Custom solutions services organisation with 200+ customers across geographies and sectors.
-Top Rated employee with recommendations and appreciation from Leadership teams across verticals. 
-Design Manager leading Enterprise scale Service delivery projects for global clients across the Value chain. 
-Orchestrating Pre-sales, Product, Design, Branding and Development teams from pitch to delivery of custom solutions(upto 40+ team members basis project). 
-Establishing Accelerated Service Delivery models and practices utilising IQAM, Insight mining and co-creation. 
-Spearheading Client Pitches and driving client engagement. 
-Conducting Service and Systems immersive workshops with clients. -Infusing Strategic thinking into offerings. 
-Recruitment, Onboarding and Mentoring for the UX, UI, Service and Usability Testing teams. 
-Establishing adaptive design processes across UX, VD and Service. 
-Planning & executing DT workshops internal & external . 
-Service blueprinting for product launches and events. 
-Pioneering future initiatives AI-first from concept to execution. 
-Conceptualising and designing the Brane Experience Centre and Dream Learning Centre in Hyderabad.
-Periodic Design Audit for all internal Platforms.

Cross Disciplinary projects along with the Founders office. - User Research, Service Design, Journey Mapping, Employee and Customer Experience 
- Customer Delight Internal and External .
- Curating weekly Podcasts and hosting Discussions on a plethora of subjects ranging from Design to Brands. 
- Extensive research for Recruitment Experience.
-Onboarding Experience journey for employees
-Brand Communication and Experience across the Sales and Pre-sales Funnel
- Design co-creation workshops for multiple stakeholders.

Working on Service Design for Financial tools.
Orchestrating User Research for Core Banking and Treasury Products
Customer Journey maps and research for Luxury retail Brands.
Pitching and POC for a leading Logistics firm for their experience overhaul.
Hosting Design Thinking workshops and events
Master of ceremonies for Design conferences and inauguration of Design centres.

Working with the Executive Director of Supply chain and the Strategy head India. 
Research on the Current State of the Organisation.
Research on what 'Premium brand' entails.
System level mapping of the Organisation
Brand positioning and evolution.
Market Research for the NCR market.
Research on Buying Patterns and differences bw the South and North of India.
Usability testing for a new product. Contextual inquiry and interviews
Setting Design Clinics and research plans for any new product research.
Design workshop for the Top Management.
Trend mapping for the Marketing and Sales teams.
Customer journeys for Customers and Employees.

Experience in Plastics and NVH (Noise, Vibration and Harshness) pertaining to car interiors.
Project Management and planning- Baleno
Vendor Management
User Testing for Interior Trims and NVH-Ergonomics and safety parameters.
Research-Market study and exhaustive benchmarking of competitor models. Interior Plastic parts and NVH levels.
Design modifications of components during Production and Mass productions Prototype trials.
VA-VE, Kaizen and other Japanese Best Practices.
Establishment of Curtain Airbag Manufacturing lines in India along with the vendor.
Vendor management.
Stakeholder management. Production, Supply chain and neighbouring parts.
Knowledge sharing withing the Department
Conducting Quarterly Divisional Communication meetings.

Study of various ventures in India
Study of Power Production MEthods
Comparison of all the methods and analysis.

All things design and how to navigate a career in design

Design career mentoring

Navigate the world of Design and know how you can get the importance you deserve.

Stuti Chandra🇮🇳

About Stuti Chandra

Expertise

Sessions with Stuti Chandra