Australia

Suchita Agarwal

UX Designer

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

•	Improving on the interaction design for Freelancer website to increase user traffic on the platform.
•	Making freelancer design bits component and auditing it to maintain the uniformity throughout the design.
•	Worked in an agile scrum team alongside researchers, product owners and developers to map out user journey and make changes on different sections of the freelancer website.

•	Leading the design for 3 digital responsive mental health web applications to transform the recovery plan experience for consumers, caregivers and service providers.
•	Working closely with clients to translate business requirements and feedback into wireframes, user flows and high-fidelity interactive prototypes.
•	Prepared user scenarios and tasks for the usability evaluation.
•	Mapping out customer journey, emotions and pain points to understand their experience better.
•	Present the low-fidelity prototype to the cross-functional teams and discuss if any changes are required

•	Helped IKEA implement Buy-back furniture program to reduce furniture wastage.
•	Prepared user scenarios and tasks for the usability evaluation and research.
•	Presented the research to understand the bigger picture and improve user experience.
•	This project involved making personas, journey mapping, wireframing, prototyping, iterating and usability testing.


•	Introduced furniture rental programs for students/working professionals to help them spread their furniture expenses in rented houses which eased the burden on them to pay for their furniture all at once
•	Helped IKEA implement Buy-back furniture program to reduce furniture wastage 
•	Prepared user scenarios and tasks for the usability evaluation
•	This project involved making personas, journey mapping, wireframing, prototyping, iterating and usability testing.

I handled payments for clients from Mexico and Canada through Mainframe. The payments required checks and filling incomplete information in order to be processed. This involved in completing the payments by filling details like the bank SWIFT code and beneficiary details, extracting details from the mainframe database, cancelling/processing the payments, escalating issues and closing/opening of the branches. In order to reduce the payments in the queue I also upskilled customers by delivering online training materials which helped customers understand the required details and compliance for processing a payment. These trainings reduced the payments waiting in the queue by 35% in 6 months.

Suchita Agarwal🇦🇺