United States

Sundy Grubel

Owner / Partner

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

How to create personas, and leverage them in design.

Creating and leveraging user personas

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

A group of motivated and curious designers and researchers with collectively over 50 years of experience identifying, creating, launching, and managing meaningful products and services.

https://www.heartsandsoulcollective.com/services

As Head of UX Research, Sundy helps teams identify opportunities to execute an end-to-end service design approach grounded in research to identify insights and design strategies to develop solutions and create impact for both the customers and the firm.

As Managing Director at Accenture, I led the regional design practice for Fjord, Accenture’s design and innovation capability, and was known as one of the world’s most respected leaders in service design. My leadership and contribution played a foundational role in rethinking the human and digital experience across many use cases, from reimagining the in-store and physical drive- through for a major QSR to defining the future car buying experience for consumers and associates and transforming the employee experience for one of the world’s largest global hospitality chains.

Sundy Grubel🇺🇸