United Kingdom

Product Design

UX Design

User Experience Design (Full time)

Sunil Pithwa

Product Designer

Usability Testing

Quantitative research

Public Speaking

Product analytics

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Customer service

Stakeholder management

Leadership

Analytical skills

Design systems

Event organisation

UserTesting

Figma

Miro

Sketch

One of three MC's for one of the largest Digital Nomad Fesitvals in the World, set in beautiful Bansko, Bulgaria over 7 days. The festival, welcomed 800 attendees, 70+ speakers, 100 unconference sessions, and many activities/excusions plus so much more.

• Leading UX work to improve MyAviva, the logged in state for Aviva.
• Lead UX Designer on redesigning Aviva's Life Insurance Quote and Pay journey.
• Lead UX Designer on creating Aviva Save, savings accounts marketplace.
• Lead UX Designer on Global AEM Migrations for France and Ireland public websites. 
• Working on small projects with fast turnarounds in the Quote and Pay team.
• Working on ad-hoc projects where needed.
• Worked on Aviva’s Global Design system "The Framework”.
• Building relationships with stakeholders and setting up connections throughout the business.
• Was responsible for running bi-weekly design talks inviting both external and internal speakers.

JAM conference is an annual gathering for makers, sharing the stories behind great products.

• MC/Host of 4 London based live in person conferences (700 person audience)
• MC/Host of 1 Barcelona based live in person conference (200-300 audience)
• Instructor of Learn Sketch workshop

In my role at MC/Host I would:
• Introduce the day (after founders talked about the theme)
• Introduce the speakers
• Manage time throughout the day
• Run Q&A sessions with each speaker
• Announce sponsors
• Close the day with founders
• Fill time when needed
• Helping host side events such as pre/post parties, second day on-location fireside chats, and second day fun activities.

Working on the product team responsible for the Movebubble partners app from it’s inception. This involved a full end to end process researching, sketching, prototyping, testing, and maintaining over my time at Movebubble. While working 2 week sprints to add more functionality to the app and improve existing features I also maintained the visual design of the app, redesigning it several times from the ground up in line with the public facing customer app. In order to better support the app and improve I learned SQL to source insights to inform design decisions. 

As well as working on the partner application I was also involved in on-boarding new employees, creating marketing material, designing and coding partner emails, designing a simple internal CRM, designing the partner website, organising events, and creating a 3d mock up of our new office.

Design Jam is a one-day event that brings together Designers, Developers and Entrepreneurs, to solve a problem and build a prototype in just 10 hours (or so). Design Jam was created in Munich, Germany by Rachel Simpson. 

• Organised 1 day sprint events in London.
• Talked with event spaces and offices for their space and support.
• Made relationships with sponsors to support the event and keep it free for attendees.
• Promoted event through social and contacts.
• Planned out the sprint with the Design Jam team.
• Hosted and facilitated the sprint in person.
• Worked with the wider Design Jam team based in Munich.

Clients:
DP World London Gateway
PWC
Direct Line
IP Global
Shield 
Castle Trust
RSA

UX/UI Internship.
Leading and arranging user testing.
Sketching and iterating ideas based on research.
Creating wireframes using Sketch.
Presenting keynote prototypes to the team.
Creating prototype for user testing with proto.io.
Researching UI patterns and interactions.
Creating and documenting interface animation/transition

Responsive website redesign.

Research, design studio, sketches, paper prototypes, testing, wireframes, mobile and desktop prototypes.

A full time user experience course covering:
User research, interaction & interface design, prototyping & testing, working with teams & clients, front end web development. I worked on one live client project assigned by our client and two concept projects assigned by GA.

Final Project - project for Hüman After All (design agency)
We were asked by Hüman After All to redesign their website making sure to create new navigation to differentiate between client and self initiated work. We researched and interviewed those that would hire design agencies and worked on creating an experience that would show off Hüman After All’s work as well as ways to contact and share.
After our final presentation we were asked back to present to the rest of the company.

Concept project assigned by General Assembly - Twitch
We were asked to introduce walkthroughs to the Twitch website. Twitch is primarily a live streaming gaming site where users watch and/or play with other users. Our survey received just over 700 responses. We were able to identify the ways people watch and read walkthroughs, integrating into our designs.

Concept project assigned by General Assembly - Magic Toy Shop
A fictional business looking to move from a physical store front to a website to support and spread their vision. This project involved looking at competitors as well as keeping the store’s voice throughout the design. I designed pages from homepage to order completion.

Supported staff on the shop floor.
Reworked daily schedule live based on staff preference, customer flow, and sickness.
Communicated updates and information to leaders across three floors of the store.

Elected to represent my store (Covent Garden) in a UK forum of representatives discussing changes in stores and presenting feedback/questions from staff.

Managed retail hardware for all European Apple stores.
Supported IT daily operations for EMEIA retail stores.

Sent to Cupertino, California to test internal applications for the UK.

Supported daily operations for Apple Retail stores worldwide.
 Developed strong working relationships with corporate partners and field teams. 
Demonstrated an excellent working knowledge of store processes.

Tier 1 in-store technical support for store systems.
Provided education and training to store staff regarding IT systems.

Provided an amazing, personalised shopping experience to each and every customer.
Facilitated customer group training on iOS and Mac related software.
Inspired a whole new generation of Apple enthusiasts with training and support.

Sunil Pithwa🇬🇧

About Sunil Pithwa

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