

Senior Lead UX Design Immersive instructor at General Assembly
Senior Lead UX Design Immersive instructor at General Assembly
I'm living proof that UX is nothing new, as I've been in this field for 40+ years! In both San Francisco and Sydney, I've practiced UX design, run consultancies, mentored global project teams, introduced UX design practices and cultures into organizations, and trained the next generation of practitioners. I've launched and run consultancies in Sydney and, in years past, established and managed in-house UX teams within software, hardware, and services companies in Silicon Valley. Over time, I've become increasingly focused on using UX design for social good.
For 10 years, I taught General Assembly’s UX Design Immersive course and consult through my boutique agency, OE Strategy. I have recently launched Leapfrog Studio, a purpose-driven agency. We are a consultancy of motivated and skilled emerging UX designers, led by the industry’s leading experts. We partner with social enterprises to provide relevant, practical, and meaningful UX consulting.
“Had the loveliest time meeting Susan! She has a wealth of knowledge about the UX space, and she really went above and beyond to help me in my personal career journey too. She gave constructive, valuable feedback on my portfolio and how to present my work. Could not recommend enough! Hope to reconnect with her again! Thanks so much Susan!!”
“I had an incredible session with Susan! Her amazing communication and deep subject knowledge truly transformed my perspective on my career. She helped me reframe my direction and identify where my skills can shine, particularly in the Australian startup landscape. Her insights on evaluating product ideas were invaluable. I left feeling clear and confident”
“I’d highly recommend Susan Wolfe for a session with Elon. She has such a natural energy — warm, engaging, and genuinely funny. Her steady listening and the safe space she creates make every moment feel effortless. It went beyond just mentoring; it was a real connection. Her genuine interest in seeing my project through meant so much. Truly grateful for the experience.”