

Lead UX Researcher at Springer Nature
Lead UX Researcher at Springer Nature
I enjoy digging deep into complex problems that prevent companies and people from coming together and finding ways to solve them. I love learning about people, how they behave and how they think. But, I also love learning about businesses, how they work, and the value they bring to people.
I started my career in UX 12 years ago because I was attracted to making people's lives easier when using technology. Today's challenges are different and more complex, but my aspiration and passion are still the same.
“My session with Susana was great! She gave me many advices on how to approach UX research and things to learn and implement as junior, and also she reached out give additional materials to look up, highly recommended:)”
“Susana is a fantastic mentor. She has a lot of experience in UX Research and was really helpful and structured in answering my (many) questions. I strongly recommend connecting with her.”
“Susana was fantastic! She gave me very practical suggestions and asked me thought-provoking questions which really helped me to rethink my approach and work. I highly recommend her!”