United States

Master of Science (M.S.)

Swarnima Deshmukh

Staff Experience Designer

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Talk to other immigrants about the nuances and challenges of working in the tech industry.

Being an immigrant in tech

Keeping your sanity, career growth and job satisfaction.

Surviving a merger or acquisition

Navigating micro-aggression, getting paid what you are worth and finding a community.

Being a woman in tech

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

What are design systems and how to work with them?

Building successful design systems

Owned the user experience design for 2 web-based enterprise security products:
1) Our flagship product (Sightline) which provides comprehensive network visibility to ISPs and enterprises.
2) An information visualization tool (Insight) for richer insights with big data analytics.

Full-time summer intern + Part-time fall and winter intern while simultaneously completing my graduate degree.

Worked on the design of 2 web-based enterprise security products (FICO Enterprise Security Score) from conception to launch through 3 releases. 

- Led design iterations based on web analytics, user research, usability testing feedback. 
- Iterative sketching, wire-framing and pixel perfect high-fidelity prototyping.
- Designed a comprehensive, well-structured PDF to parse through complex security data for offline reading.  
- Created personas, scenarios, use-case diagrams, experience maps to understand customer needs and behavior.
- Collaborated with stakeholders in prioritizing requirements and design based on business goals
- Conducted usability tests over WebEx and analyzed results to inform design.
- Created product icons and other visual artifacts.

Tools: Sketch, Illustrator, InVision, Principle

Worked on designing and developing enterprise applications that leverage CRM data to facilitate an intuitive and seamless user-experience for account managers in Microsoft.  

Some of my responsibilities included:
- Understand and document customer needs and behavior.
- Leveraging the Universal Windows Platform guidelines for consistency in applications.
- Developing interactive prototypes using XAML and C#.
- Conducting usability, performance, security and compatibility tests for Windows Phone.

Swarnima Deshmukh🇺🇸

About Swarnima Deshmukh

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