United States

Product Design

Technical writing

AI/ML Engineering

Executive MBA

Bachelor’s Degree

Swaroop Raj

Senior Technical Architect

Communication

Collaboration

Leadership

AI/ML

Brand positioning

Brand strategy

Conversational AI

Chatbot

LinkedIn writing

Machine learning

Python

ChatGPT

Java

Lucidchart

REST API

Youtube

Empathy

Stakeholder management

Time management

Team player

Presentation skills

Customer service

Conflict resolution

Problem-solving

Critical-thinking

Project management

Public Speaking

Analytical skills

Blog writing

Branding

Content research

Negotiation

Content creation

Social media marketing

Referrals

Product roadmap

Product strategy

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to identify star candidates, evaluate technical ability, and close hires

Hiring software engineers

Decision making as a software engineer or lead - how to become better at making the right choices

Making better tech choices

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Learn the career path and progression for product managers.

Product management career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

- Leading Digital Process Automation engagements leveraging BPM, Decision Management, RPA
- Pre sales activities including pursuits, demo for potential clients.

- Mentoring and leading a team of Software Engineers based out of the US, Poland, & India to build a ground-up configurable in-house Know Your Customer application that will save the company $1.4MM/year while increasing the speed of project delivery by 4x.
- Spearheaded the architectural roadmap and functioned as IT Custodian for the product ecosystem BPM, ODM to effectively deliver projects with the established quality guidelines.
- Optimized IT run-rate by 45% by architecting and designing rules and process-driven configurable  framework incorporating  microservices, IBM ODM, IBM BAW, NLP & OCR
- Experience in end-to-end IBM BAW & Appian skills like Process designing, Process modeling, Rules, Data management, User and Role management, Process reports, Tempo reports, Pages, dashboards, Human Services, Coaches, CDT's and SAIL.
- Facilitated technical designs meetings by engaging SMEs, Users, and Business teams to lead the Process mining and Process Discovery phases and produced PDD (Process Design Document), SDD(Solution Design Document), TDD (Technical Design Document) resulting in a clear vision for the technical team.
- Established the BPM LEAN & BPMN product standards and roadmap for the enterprise.
- Preparing and presenting project status & demo with Senior Leadership, steering committees, and business stakeholders advocating for the project and team success boosting team visibility and confidence.

-Designed & Developed IBM BAW, IBM ODM, Appian solutions as building interfaces, process models, data types backed by complex interfaces and web services, expression rules, etc. 
-Developed project plan, sprint stories, and lead the BPM & ODM UAT lifecycle with business users and product managers resulting in a 95% user acceptance for application projects.
-Provided Advisory, Full Enhancement Development, and Appian, IBM Liaison support as part of Enterprise Managed Services to make applications compliant with the latest product versions and quality guidelines resulting in significantly fewer errors.
-Change Agent disrupting the conventional thinking of managing Excel-based business processes and rules in the organization motivates the technical and business team to adopt new products resulting in application modernization and high-performing teams.
-Orchestrated an in-depth cross-functional analysis to identify the manual and repetitive tasks within the organization. This paved the path for setting up the enterprise direction to minimize the legacy footprint resulting in the automation of repeated tasks and decisions, increasing speed-to-market by 3x.

- Providing business technical consultation for process automation solutions, identifying potential automation for client's business.
- Managed and lead a team of 10 members in a global setup, performed 1:1 delivering constructive feedback keeping the team motivated and boosting to attain individual and team goals.
- Supervised app design, development, and releases of Appian, IBM BPM, & IBM ODM to deliver solid projects in a compressed time frame for major clients that produced a faster and immediate impact on the client's business facilitating speed-to-market significantly.
- Researched process information, standard operation procedures, process maps, capacity, productivity metrics, and average handling time for process automation initiatives to produce a solid roadmap and action plan.
- Developed project plan, sprint stories, and detailed architectural designs for software projects resulting in a 98% user acceptance of agile sprint stories.
- Established the BPM Center of excellence that boosted development productivity by 20% yielding high-quality solutions.
- Acted as a mentor and lead the development team to the successful delivery of the projects.
Identified potential opportunities across the application for performance tuning and re­-engineering providing a cost-effective solution that significantly boosted the app performance while minimizing the app operation cost by 25%.

- Transformational leader providing Enterprise Solutions using IBM ODM, IBM BPM, Appian, and Java within client applications for major Fortune 500 companies increasing customer success rate by 2x and building long-lasting client relationships
- Developed the product training within the company’s BRMS practice. This resulted in a substantial increase in customer enablement by empowering end-users with product features generating numerous processes and rule’s SMEs within the industry.
- Provided onsite project assessments and advice to senior executives for multiple Fortune 500’s that outlined the strategic roadmap and vision for the product showcasing an increased out-of-box value proposition ensuring higher customer retention that reproduced repeat customers.
- Defined and standardized delivery methodologies for digital transformation initiatives to deliver engagements from strategy to operations.

- Perform requirements analysis with the project team & provide estimates.
- Design, code, debug, test as per systems
standards, policies, procedures, and requirements using Mainframes, Java, IBM tools
- Co-Ordinate the Roll-out activities with external teams and solving production issues.
- Performance tuning and performing re-engineering delivering cost-effective solutions to our customers.

Swaroop Raj🇺🇸

About Swaroop Raj

Expertise

What mentees say