Malaysia

Product Design

UX Design

UI/ Visual Design

Bachelor in Information Technology

Foundation in

Syahmi Ibrahim

Product Designer

Usability Testing

Collaboration

Problem-solving

Empathy

Team player

Stakeholder management

Project management

- Conduct end-to-end user research starting from Discovery (user interview, co-creation workshop) to validation (Usability Testing, Concept Testing)
- Work closely with Product Manager in the Discovery phase, providing a design for Ancillary and After-Sales.
- Successfully delivered multiple designs and solutions for Internal CMS and Consumer-facing products.
- Proactively involved in improving the existing Design System

- Responsible to plan, enhance and develop new product features which will be used by the user in more than 100 countries.
- Work closely with the C-Levels; CEO, CTO, CMO, and COO in streamlining the product development process and direction.
- Successfully ship more than 5 major features and several other minor features and enhancements during the tenure.
- Responsible to coordinate and communicate with all teams across all departments.
- Responsible to prepare, plan and oversee product artefacts such as product roadmap, product requirement documents for each features.
- Conduct SWOT analysis and competitor analysis to identify the gap and opportunity to further develop the product.
- Prepare Product SOP and Feature Request SOP to ensure streamlined communication between stakeholders and the engineering team.
- Spearhead Basecamp's Shape Up methodology as an initiative to improve engineering development cycles.
- Responsible to improve overall Product User Experiences. Work closely with the designers to further improve the product experiences.
            

    
    

    
        Tunjukkan kurang

- Conduct and facilitate UX Workshop to identify what is RunCloud Big Why via Golden Circle, identify who is the user via User Persona, and identify gaps and pain points through the user journey map.
- Conduct a UX Audit and prepare a UX blueprint on the RunCloud Dashboard. This helps the team to identify current usability issues on the dashboard and how to improve them.
- Plan and conduct usability testing for feature enhancements
- Prepare the sitemap and information architecture of the RunCloud dashboard
- Design and develop RunCloud Blog website using WordPress and Elementor.
            

    
    

    
        Tunjukkan kurang

- Have experience as an assistant facilitator for UX workshop and Applied Design Thinking Workshop.
- Have experience as both participant and facilitator for several Google Design Sprint with clients. 
- Able to learn how to conduct usability testing
- Responsible to design wireframe and translate it to UI Design.
- Involved in dual-track Agile Sprint and sprint planning meeting

- Involve in several web development using Laravel Framework.
- Assistant facilitator Laravel workshop for one of the government body.
- Involve in requirement gathering and provide UI/UX solutions for one of government internal project.

- Developing Student's Portal for International Islamic University Malaysia (IIUM) by using Laravel Framework.
- Involved in College Management System (CMS) project using Laravel Framework.
- Design and develop a business landing page for clients using WordPress, Bootstrap.

Syahmi Ibrahim🇲🇾

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