Temitope Arulogun🇳🇬
Operations manager at Uber Nigeria
About Temitope Arulogun
Operations manager at Uber Nigeria
My name is Tope Arulogun, and I am a professional with 10 years experience and strong background in building and managing high-performing sales and customer service teams. Having spent over 90% of my career working with startups, I have developed a deep understanding of business operations, data analysis, and strategic leadership. These experiences have equipped me with valuable insights that I am eager to share as a mentor.
I have had the privilege of leading teams in dynamic organizations such as Jumia, IrokoTv, Uber Nigeria where I successfully managed sales and customer service operations across Lagos, Kenya and Ghana. These roles have allowed me to refine my expertise in team leadership, customer engagement, and achieving operational excellence, often in fast-paced and high-pressure environments.
As a mentor, I bring a problem-solving mindset, a data-driven approach, and a commitment to helping others succeed. I eager to train people from my experience in building sales strategies in using tools like Sales force, Zendesk, SQL, Power BI, Google suites e.t.c.
I am passionate about guiding others to unlock their potential, navigate challenges, and achieve their goals. My goal as a mentor is to provide practical advice, share meaningful experiences, and inspire others to grow
Expertise
Sessions with Temitope Arulogun
- Customer Experience (30 min): In this mentorship session, we’ll explore principles of delivering outstanding customer experiences that drive loyalty and business growth. We’ll discuss strategies for effective customer communication, handling difficult situations with empathy, and leveraging feedback to improve service quality. Attendees will also gain insights into creating customer-centric processes and fostering a culture of excellence within their teams. Whether you're a beginner or an experienced professional, this session will equip you with actionable tools to elevate your customer experience game.
- Mentorship Session (30 min): Mentorship session