

Senior UX Researcher at ServiceNow
Senior UX Researcher at ServiceNow
I am a UX Leader with 8 years of experience turning complex ideas into simple, intuitive experiences people actually enjoy using. I'm passionate about blending research, strategy, and design to create products that not only work, but feel right.
Whether I am leading experience strategy, digging into user insights, or rallying teams around a shared vision, I bring a thoughtful (and occasionally witty) approach to everything I do!
Outside of work, youβll likely find me channeling that same passion into creative music projects, content creation, or anything that involves a little friendly competition on the bowling lanes.
βI had an outstanding experience with Theo, who provided invaluable guidance on UX research standards and processes in the USA. His amazing communication and subject knowledge helped clarify my doubts, while his problem-solving skills offered practical solutions during our real-time project discussion. I left feeling motivated and equipped with strategies for success in interviewsβ
βTheo is immensely kind, approachable, and knowledgeable. He provided valuable tips for improving my resume and effectively presenting my portfolio. Our conversation left me feeling motivated and inspired, and I thoroughly enjoyed chatting with him!β
βIn my session with Theo, I received actionable feedback on how to present myself and my work. His advice was direct, to-the-point and extremely valuable. I felt inspired and optimistic after our chat.β