

Senior Service Designer at Humana
Senior Service Designer at Humana
Nice to meet you, my name is Thomas Tonapi and I'm a service designer that's worked on healthcare, complex data systems, enterprise software platforms, AI/Machine learning tools, financial systems and much more -- all in service of creating human-centered design experiences. I've conducted portfolio reviews, spoken as a panelist and mentor 1:1 more junior designers, and I'm always happy to provide constructive feedback.
“I had an amazing experience with Thomas as my mentor. Thomas provided me clear and actionable advice on my portfolio presentations, resume, and case studies. Specifically, he helped me make my presentation easier to follow and helped me tailor it to highlight my strengths and the impact I've made. He is also honest without being discouraging. I highly recommend Thomas a mentor!”