Nigeria

QA Engineer

UX Testing

Postgraduate Diploma

Lagos State University

Diploma

SSCE

Udeme Jalekun

Quality Assurance Engineer

Usability Testing

Collaboration

Problem-solving

Critical-thinking

Customer service

Leadership

Analytical skills

Integration Testing

Postman

Python

SurveyMonkey

Trello

UserTesting

Youtube

Canva

ChatGPT

GitHub

HTML

Java

JavaScript

Jira

Mailchimp

Miro

Mixpanel

Monday

Notion

Confluence

Jenkins

REST API

MongoDB

Zendesk

Selenium

PostgreSQL

Node.js

Role Summary
- Drive the QA team's effort at assuring the quality by providing training & recommendations on tools for manual and automated execution on Kippa APIs, Web & mobile applications.
- Set policies, standard operating procedures, and test templates for Requirement Analysis, Test Planning, Test Design, Test Execution, Test Closure & Reporting phases of the Software Quality process, from scratch.
- Review the team's testing effort for feature-based testing
- Responsible for test execution & providing QA team report for main releases including Regression, Load / Performance testing of APIs, web & mobile applications
- Responsible for improving the efficiency of the QA processes by reducing regression test execution time & ensuring less than 5 bugs are reported by users for each new release.


Key Achievement
* Improved the number of bugs detected on production by 70% through the adoption of elaborate in-sprint test cycles followed by regression tests of merged builds ahead of each release.
* Achieved test completion/test coverage state of over 95% across android and iOs devices by ensuring test cases were adequately created across all requirements laid out by the product team in the PRDs and that maximum use cases were explored as test scenarios while testing.

Key Projects
+ Kippa bookkeeping mobile App (Modifications to Invoice, Debt, Cashbook & Payment Modules)
+ Kippa Agent Referral System
+ Kippa Customer Success Dashboard

Kippa is an all-in-one financial management solution for small businesses in Africa which provides bookkeeping, invoice creation, debt management, value-added services (VAS), bills payment & reporting services. 

Role Summary
- Carried out requirement analysis & review of product requirement documents(PRDs), user stories, acceptance criteria, figma designs for new features from the product team 
- Executed automated tests on APIs (RESTful) using Postman and Newman CLI tool
- Executed manual and automation tests on the Kippa mobile application for new features and enhancements made 
- Participated in Scrum ceremonies - Sprint planning, Sprint Retrospectives, Daily Stand-ups, Sprint Reviews with Scrum Master, Product Owners, and Scrum Team members
- Performed integration tests to banks & third-party payment services for disbursement of funds, VAS  & bills payment.
- Conduct performance, load and stress tests on the Kippa APIs.
- Prepare test documentation and communicate with stakeholders on test reports from feature and system-based regression tests.

Key Achievement
* Successfully completed test cycles for feature-based developments which included new onboarding flow, cashbook feature, debt module modification, invoice webpage & invoice module remodeling with no defect fallouts caught on production. 
* Tested new product integrations to fair money for lending services and Kippa Start which assists SMEs with business registration.  
* Tested the payment integration to Banks, Paystack, Shago, Sochitel etc

Key Projects
+ Kippa mobile app for bookkeeping, debt collection & management, invoice creation, inventory management (products & services), business cards, transaction reports & records. 
+ Kippa web invoice generator
+ Kippa payment module that includes; wallet system, bill payments (cable & electricity payments), value added services (airtime & data purchase), request for funds with unique links & fund disbursement
+ Kippa Start for business registration

VigiPay is a financial company that provides services that enable businesses to make real-time electronic payments from anywhere in the world straight to their customer's bank accounts.

Role Summary
- Created automated API test scripts, prepared API documentation using Postman, and publish API test reports using Newman CLI
- Designed & executed automated BDD test scripts using Cypress-cucumber preprocessor for admin & customer-facing web applications with their test reports prepared using Mochawesome reporters. 
- Set up CICD pipelines using Jenkins, push and manage source code to version control systems such as Bit Bucket and GitHub, and assisted the team with the deployment of codes from test to staging environments on Octopus accompanied by a smoke test  
- Ran automated visual regression tests on web applications to monitor changes done with each new deployment using Percy
- Ran web audit on SEO, Performance, & Best Practices using google lighthouse developer tool.  
- Performed integration tests with Banks and Other Financial Institutions (OFIs) for FX and Naira disbursement on SwervePay. 
- Conducted performance tests using Apache Jmeter, BlazeMeter and security tests using Burpe Suite, OWASP ZAP
- Executed third-party user acceptance tests (UATs) with payment service providers like Corporate Lounge, Nigeria Inter-Bank Settlement Systems Plc (NIBSS), NIBSS Instant Payments (NIP),  etc.
- Performed integration tests with billers, merchants, and aggregators to NIBSS payment systems/platforms like Electronic Bills Payment (e-BillsPay), Central Mandate Management System (CMMS) for the Sling.

Key Achievements
 * Moved from novice to intermediate software tester through self-study and got ISTQB certified within 6 months
* Performed over 100 testing Life cycle of functional and non-functional tests including integrations to banks, OFIs and internally developed applications.
* Developed the first learning path for the QA team that covers different levels.

Worked as a program coordinator and student support officer which involves providing e-learning solutions to some of Nigeria's prestigious universities in a bid to revolutionizing education in the country by helping to take conventional on-campus programs online.

Provide technical support services across a wide range of business units which span educational, financial, power and aviation sectors.

I attend to customer enquiries, resolve first level issues and escalate other levels to relevant units for resolution, prepare report and surveys on products and services.  I also function in communications and marketing of new products and services to new and existing customers through internal and external marketing campaigns.

Perform daily bulk cash transaction which included receiving, analysis and balancing of cash from customers. 
Weekly reports of the activities done by the unit as well as issuing random customer satisfaction surveys.

Udeme Jalekun🇳🇬