United States

Industrial Design

UX Design

UI/ Visual Design

Design Operations

UX writing

UX Testing

UX Research

Cindy Tran

Senior Product Designer

Usability Testing

Typography

Quantitative research

Product analytics

Product strategy

Prototyping

Qualitative research

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Organisation skills

Presentation skills

Stakeholder management

Leadership

Project management

Analytical skills

Accessibility

Business intelligence

Data visualisation

Design systems

Market research

Video editing

User research

Product roadmap

UserTesting

Adobe Illustrator

Adobe Photoshop

Adobe XD

Canva

ChatGPT

Figma

InVision

Jira

Lucidchart

Miro

Adobe Creative Suite

Adobe After Effects

Sketch

Mural

UserZoom

PowerBI

Tableau

Conflict resolution

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

How to maintain trust, commitment, accountability deliver results while handling conflict

Avoiding common dysfunctions

How to determine what is a good balance of skill sets for your organization's needs

Building balanced teams

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

How to define and execute a successful launch and managing stakeholders expectations. (eg. MVP)

Launching new products or features

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Identify and define potential product problems and generating possible solutions.

Identifying problems vs solutions

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to define an ambitious product vision and how to best communicate it to stakeholders?

Creating a product vision

Tips on how to work and collaborate with engineers and developers.

Working with engineers

What is a successful user onboarding flow and how to achieve it?

Onboarding new users

Best practices for documenting projects, epics, and stories

Writing product requirement documents

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

• Spearheading the end-to-end design and execution of a sales solutioning enterprise web application with an 10k+ user base
• Launching an in-house Customer Relationship Management (CRM) tool from 0 to 1 for bankers and treasury managers powered by data
• Collaborating with a 30+ multidisciplinary team of designers, product managers, engineers, researchers, legal, and executive leaders
• Leveraging and contributing to an existing in-house design system to ensure consistent designs across web, mobile, and native applications
• Creating click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders
• Educating stakeholders on the design process and best practices to optimize design operations and elevate the design studio culture
• Providing guidance and actionable feedback to junior designers

• Launched 2 custom-developed complex enterprise platforms from 0 to 1 in an agile B2B environment, leveraging Carbon and Material UI design systems
• Enhanced the user experience and visual design of business intelligence (BI) analytics solutions for F500 clients across compliance, finance, and supply chain
• Liaised with account leadership, functional teams, data scientists, and developers to balance product vision, business goals, and technical feasibility
• Led deliverables that were well-received by the client’s C-suite who described it as “first-class work,” resulting in a $1.5M - $2M buy-in of add-on work 
• Facilitated co-creation and design thinking workshops for internal and external stakeholders to articulate and validate design decisions
• Accelerated the onboarding process of 10+ incoming design hires by creating extensive documentation and coordinating virtual socials
• Received firm-wide recognition for driving client and project success

• Produced personas, user journeys, and information architectures to inform product strategy and scope definition across 4+ engagements
• Contributed to a $300M pursuit through visual storytelling and demoing interactive prototypes to a panel of C-suite executives
• Partnered with Enterprise Solution Architects to update workflow processes, establish user permissions, and document design requirements
• Led a 4-person team to produce an AI/ML proof-of-concept (POC) web app for a treatment center that focuses on at-risk youth, placing 1st out of 33 teams
• Launched an internal PowerBI design system to rapidly prototype data visualizations in Figma, reducing the delivery turnaround by 50%
• Designed and delivered high-fidelity wireframes, mockups, and prototypes using tools such as Sketch, Adobe XD, InVision, and Figma
• Coordinated virtual socials to foster a design community during COVID-19

• Proposed and executed a design brief for a new social feature within Netflix’s platform, informed by competitive and market analysis
• Owned all facets of design, including research, prototyping, and user testing, to deliver a proof-of-concept (POC) demo in an 8-week sprint
• Conceived and executed 30+ unique User Interface (UI) components in Adobe XD, adhering to Netflix’s design system
• Participated in regular design critiques to give and receive feedback with other designers and stakeholders to improve and refine designs 
• Showcased to 20+ industry designers from Google, Microsoft, and Intuit

• Collaborated with a 15+ team of design researchers and engineers on research activities in the area of Human-Computer Interaction (HCI)
• Supported the Co-Director in organizing exhibitions for the 2019 NUS Division of Industrial Design (DID) Grad Show with a 200+ turnout
• Built a haptic-based interactive prototype as an independent research project, selected by design faculty to feature in an annual industrial design publication
• Stayed up to date with industry trends and best practices in User Experience (UX) research, Human-Computer Interaction (HCI), and product design
• Ensured research findings were incorporated into product development

Cindy Tran🇺🇸

About Cindy Tran

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Sessions with Cindy Tran