United Kingdom

Generalist Product Management

UX Design

Growth Product Management

Data Product Management

UX Research

Bachelor

Valerie Gan

Senior Product Manager

Usability Testing

Product analytics

Product strategy

Prototyping

Communication

Problem-solving

Presentation skills

Data visualisation

User research

Product roadmap

Airtable

Asana

Figma

Jira

Notion

Confluence

I am currently a product mentor with Intelligent People. I have side stepped many times in my career into different roles and I am hoping I can share that with other fellow members looking to break the product scene by providing guidance, insights, and mentorship. 


- Expertise in strategic product development and roadmap alignment with business goals.
- Mentorship in user-centric design, creating personas, and conducting impactful user research.
- Emphasis on cross-functional collaboration and effective communication strategies.
- Coaching in continuous discovery and iterative development.
- Guidance on career development and leadership skills for success in dynamic environments.
- Passionate about contributing to the growth of the product management community through personalized mentorship.

As a Gen AI Product Manager at Picsart, I spearheaded some of the development and launch of cutting-edge features that brought a whole new level of creativity to our users. Through innovative solutions and user-centric design, we empowered 100 millions of our user base to unleash their artistic potential, blurring the lines between imagination and creation. The impact? A vibrant community of creators pushing boundaries, and Picsart solidifying its position as a pioneer in the evolving landscape of content creation. 🎨✨

Some of my responsibilities included: 

- Develop and communicate a clear product strategy for new features on Picsart app and Picsart web 
- Led and conduct countless user research to understand customer needs, preferences, and pain points to inform product decisions company wide 
- Spearheaded feature improvements and new product launches for one of Picsart's most profitable features which brought in on average 2K daily subscriptions

Skills: Product Innovation · Communication · UX Research

As a dedicated Product Designer at Wisr, I lead the design and research of our product showcased on wisr.com.au/wisr-today. Through meticulous research, user-centric design, and collaborative execution, we redefined the way users think and feel about money. 

The product's impact was profound as it helped a lot of our users work through their money problems at its core. See app reviews here. https://apps.apple.com/au/app/wisr-today-smarter-money/id1574119513?see-all=reviews

My team is responsible for designing a solution to solve a particular Regulatory Requirements for Financial Markets within Westpac Investment Banking. 

I am currently overseeing the user research, ideation and delivery of the entire UX solution for a platform that will uplift our regulatory commitment to Australia's financial regulators over the next 5 years.

My team is responsible for developing and managing both online and mobile banking for HSBC retail customers. My day to day involves analysing customer journey maps, identifying pain points and coming up with solutions to improve customer experience banking with HSBC.

- Manage High Net Worth (HNW) client relationships, provide market updates and insights to HNW clients and provide complex Fixed Income investment strategies in line with bank’s General Advice policy to maximise clients' wealth portfolio
- Work with the broader Retail Distribution to ensure achievement of the business performance measures by delivering differentiated products and services to the client
- Put forth recommendations to improve client experience in processes, systems, operations  and administration without comprising on business risks
- Collaborate with the wider team in HSBC Retail Banking to deliver the Retail Banking Performance measures and plan to support the multi-channel client journey
- Awarded Top Performer in year 1 of working with HSBC

- Coverage responsibility for all major institutional clients in Malaysia, including pension funds, real money, insurance and banks, across EM, G10 products, both cash and options. Specialized in dealing with EM currencies in particular Asian pair, and G10. 
- Responsible for the daily FX derivatives flow and structuring for corporate clients. Focus on options, vanillas and exotics, FX forwards and structured forwards, Cross Currency Swaps, Interest Rate Swaps and FX hedging and also funding solutions with derivatives. 
- Identified business opportunities for the bank that successfully increased new client base that were American multinationals but with operations in Msia, which increased the sales revenue by 20%. 
- Expand derivatives business with corporate in Southeast Asia region (collaborating with corporate banking team and RM in each subsidiary) by providing hedging solution to manage risk (FX risk, Interest Rate risk, Commodity price risk).

Global Markets Division - Corporate & Investment Banking ( CIB )

Institutional Clients Group Department 

•	Within the Institutional Clients Group in Deutsche Bank, responsibilities were among managing Market’s relationships with Institutional investors. Our clients’ ranges from institutional investors, pension fund managers, and even high net worth individuals. 
•	Assisted the team in analyzing and recommending specific investment opportunities to specific institutional clients as well as creating specific strategies to mitigate currency and commodity risks. 
•	Assisted the team in pricing products and options, such as Target Profit Forward 
•	Assisted the team in asset structuring I.e creating more complex structured products for more sophisticated investors which typically offer much greater margins and returns than underlying cash securities
•	Sound FX and money market product knowledge
•	Worked with traders and the research team to devise trading strategies and raise capital for the bank by placing newly issued bonds with investors. 
•	Coordinated with compliance office to ensure all regulations and requirements of Securities Commissions and Malaysian Federal Reserve are met.

Wall Street Oasis is one of the largest online finance communities with the primary goal of educating
young finance professionals and students.
1. Researched content on WallStreetOasis.com and sourced relevant finance authors, blogs and websites.
2. Reached out to authors of relevant finance content, such as Wall Street Journal, Finance Review, via email and Twitter with goals of achieving a link to WSO, a follow up article, and develop a relationship with this author.

Valerie Gan🇬🇧

About Valerie Gan

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