

Service Design Lead at M&T Bank
Service Design Lead at M&T Bank
I design for positive human change. I have been fortunate enough to facilitate design thinking sessions, lead creative teams, and craft holistic experiences for a variety of corporations, start-ups and community efforts. I have also helped professionals develop their design skills through teaching User Experience Design at New York University as an Adjunct Instructor. I believe empathy, generosity and self-discipline can change our world.
“Van was patient and took interest in my questions. His responses helped me reflect on my work style and how I could improve my approach.”
“Had a great session with Van. He is very empathetic, professional and honest, giving me constructive feedback on my resume and portfolio and as well as career advice. Thank you Van!”
“Enjoyed my conversation with Van; he provided background on his career journey and thoughts on how to gain on the ground research experience.”