

Design Ops Lead at Carrefour Bank
Design Ops Lead at Carrefour Bank
Hi, I'm Will Carvalho, Design Lead Ops at Banco Carrefour, with extensive experience in people management, project management, and process improvement. A hands-on leader, skilled at rolling up his sleeves. Currently, he is evolving the bank's processes through the Design Ops team, enhancing areas such as accessibility and team productivity (KPIs) and accessibility metrics.