Thailand

UX Design

UI/ Visual Design

Service Design

Customer Experience (CX)

Service Design Research

English Language Intensive Course for Overseas (ELICOS)

Bachelor of Science - BS

Wirachat Khajitworaphan

Deputy Director: Service Design

Usability Testing

Prototyping

Qualitative research

Problem-solving

Critical-thinking

Team player

Presentation skills

Design systems

Human computer interaction

Market research

User research

Figma

Miro

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Making remote and globally distributed teams work for you and your needs.

Working remotely

Learn essential burnout prevention techniques and replenish physical and emotional energy.

Managing burnout

Talk to people who have learned to manage their imposter syndrome.

Dealing with imposter syndrome

Understanding factors that lead to a motivated team - recognition, communication and more.

Keeping team members motivated

Understand the process of training, motivating and directing your team members.

Managing people

How to create a positive workplace culture that drives collaboration and productivity?

Fostering a good team culture

Steps to building and maintaining a strong, cohesive and effective team.

Building an effective team

Learn the tips to successfully manage a team in a remote environment.

Managing a remote team

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

Tips for transitioning into a new role or company.

Changing roles

How to successfully prepare and position yourself for a job promotion?

How to get promoted

How to ask for a promotion and negotiate for salary raise?

Negotiating a job offer

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Practice HR, technical and behavioural interviews with mentors.

Practice mock interviews

Talk to people who've broken into the tech industry and learn their stories.

Breaking into tech

Learn the best ways to answer technical interview questions with frameworks

Acing technical interview questions

How to set up the team for success by defining and measuring team's performance.

Choosing metrics and team goals

Best practices for running productive design critiques.

Running effective design critiques

Methods of prototyping and solution validation. When to use which kind of prototype (eg. Webflow, Notion, etc)

Prototyping methods and tips

Manage team expectations and get the most out of your meetings.

Running effective meetings

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Managing being the only designer at your company and working with non-designers.

Being the only designer

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

Navigating the working relationship with PM's and engineers as a designer.

Working with product and engineering

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

How to conduct interviews, what to ask, and how to analyze your results? (eg. user interview)

Conducting effective customer interviews

- Created a new design system for the whole platform, including responsive design.
- Balanced stakeholders with a cross-functional team from start to finish for each feature such as design, business, and development team.
- Consulted other designers about research plan, UX, UI, and how to work with developers.
- Responsible for the Zrch’s platform and admin websites, and mobile app.

Dedicated team to Aifora GmbH
- Responsible for UX and UI design of the Aifora's platform.
- Leaded the design direction for stock automation and CRM platform.
- Identified design strategies and visions with the client that can meet business requirements and limitations.
- Built interactive prototypes to test the business ideas with the client and operation team.

NFQ Asia
- Supported design workshop creations and design strategy plans with the design team.

- Collaborated with the Singapore team to design UI for Bettr.
- Conducted usability testing and interviewing with end-users
- Facilitate user research and design workshop.
- Conducted internal research on shaping environmental policies of PALO IT Thailand.
- Supported in marketing graphic.
- Created a design roadmap with other designers.

- Responsible for researching user’s expectations and pain points to decide on a design.
- Collaborated with team members across departments to ensure design solutions that can achieve business and user goals.
- Created service blueprints and user flows for decision and production processes.
- Created prototype to examine with users, client and technical team.

- Responsible for developing 3D architectural perspectives for Japanese clients.
- Collaborated with colleagues in big scale projects.
- Assisted in training new team members.

Wirachat Khajitworaphan🇹🇭

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