Xheni (Jenny) Lamaj🇬🇧
Service Designer at Ministry of Housing, Communities and Local Government
About Xheni (Jenny) Lamaj
Service Designer at Ministry of Housing, Communities and Local Government
Hi I'm Xheni, passionate about service design and leadership, and I love helping teams transform complex challenges into impactful, user-centred solutions. My experience in government and public sector projects means I’ve worked at the intersection of digital, policy, and strategy, always championing inclusive, accessible design and the power of designing in the open. I thrive on collaboration, knowledge sharing, and empowering others, whether it's through co-creation workshops, evidence-based prototyping, or mentoring on service design best practices. If you’re excited about making services work better for everyone, driving real change, and embracing transparency through open design, I’m here to guide you on that journey.
Expertise
Sessions with Xheni (Jenny) Lamaj
- Mentorship Session (30 min): Mentorship session