Norway

Service Design

Product Design

UX Research

Service Design Research

Data Analysis

The Oslo School of Architecture and Design  logo The Oslo School of Architecture and Design

Xifan Cui

Service designer & Reseacher

Communication

Collaboration

Problem-solving

Time management

Critical-thinking

Empathy

Team player

Presentation skills

Stakeholder management

Project management

Analytical skills

Amplitude

Figma

Miro

Adobe Creative Suite

Introduce yourself, define mentoring expectations and goals. Learn and grow together.

General mentorship

Strategies for maximizing your design internship or co-op program.

Getting the most out of my internship

How to think about design career paths and what progression looks like for designers?

Design career path

Get actionable feedback on your resume or portfolio.

Resume and portfolio review

Best practices for running productive design critiques.

Running effective design critiques

Learn how to properly present your work and share ideas and opinions.

Presenting your work with impact

Tips on how to work and collaborate with designers.

Working with designers

How to work with team members with different skill sets but towards a common goal?

Working cross-functionally

Methods and models of exploring, deciding and delivering design.

Building a design process

Explore different generative and evaluative research techniques. User research synthesis and presentation.

Conducting good user research

Ways and resources to improve your design skills.

Improving design skills

How to create personas, and leverage them in design.

Creating and leveraging user personas

Ways to provide constructive feedback to team members.

Giving effective feedback

I co-founded and currently manage CSDC, a vibrant online community that connects over 300 service designers from more than 40 universities worldwide.

I have extensive project management experience, having successfully led and executed over 30 projects within CSDC. This includes fostering engaging monthly discussions and coordinating impactful annual events that attract more than 3,000 attendees.

Data & AI-driven end-to-end customer journeys using Theydo - presenting at the Service Design Global Conference on its transformative impact on aligning strategy, planning, and delivery around journeys.

User-centered design research for developing hotel service robots has led to a versatile solution now adopted across multiple industries, resulting in over 100,000 orders, including banking, public service, tourism, and healthcare sectors.

Xifan Cui🇳🇴

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