Yi Peng🇺🇸

About Yi Peng

Staff UX Researcher at ServiceNow

I have a background as a senior UX Researcher, having worked in both non-tech and tech companies. I initially started as a UX Designer after completing my Master's in HCI, but transitioned into a UX Research (UXR) role, which I have been in for five years now.

My expertise lies in the following areas:

Collaborating with cross-functional teams, including executive-level leadership Research roadmap planning and management Anything related to qualitative research execution Any challenges a new grad/junior may encounter

Please share the expectation or questions you want to discuss ahead of time so I know if this is something I can really help with!

Expertise

What mentees say

“Yi is always passionate and professional. She quickly digested your requests and gave you what you need quickly.”

“Yi was great! She shared with me a lot of insights on how to better prepare for interviews and communicate with HRs. Definitely recommend working with her.”

“It was a very fruitful session. Yi's answer is very to the point and I was surprised by her candidness- she also shared her failure and lesson learnt with me. This session really inspired me very much for my current interview preparation.”